This is not an exhaustive list of resources. Many of the entries below have links to other websites on their website. Publication of these references does not imply endorsement by Rochester HLAA.

Hearing Loss Association of America: National Organization:

Hearing Loss Association of America, Rochester Chapter: HLAA Rochester, P.O. Box 1002 Fairport, NY 14450, Phone: 585-266-7890,E-Mail [email protected] Website:

The Americans with Disabilities Act  ADA: The Americans with Disability Act Region Region 2. Talk to an ADA Specialist 1-800-949-4232
Northeast ADA Center 203 Dolgen Hall Ithaca, NY.14853 607-255-6686 [email protected]

Assistive Listening system Venues locator by zip code: Enter your Zip code and find Listening Systems in your area. See below: Theater, Live Theater, Movie Theaters with Assistive Listening systems etc.)

Assistive Device Vendors:

Adco: 800-726-0851 [email protected] Assorted products for purchase.

Harris Communication (Discount for HLAA members) Assorted products: 1-800-825-6758  1-800-825-9187 TTY

Hear More, Inc:  Assorted products 1-800-881-4327 Voice, 631-752-3277 Text-messaging Service; 631-752-mail to: [email protected]

Children with Hearing Loss, Parent Resources:

B.O.C.E.S. Board of Cooperative Educational Services Monroe #1 BOCES41 O'Connor Road, Fairport, New York 14450  585- 377-

National Technical Institute for the Deaf (hoh): Email: [email protected] 585-475-6400 (TTY and Voice) ,NTID Admissions 585-475-6700 (TTY and Voice) email:  mail to: [email protected]

Rochester School for the Deaf (RSD): Phone/Voice/TTY: 585-544-1240 E mail to: [email protected]

Hands and Voices: Interesting site with references for information concerning children with hearing loss

Cochlear Implant Related:

Cochlear implant online

Hearing Loss Association of America: Cochlear Implants:

National Institute on Deafness and other Communication Disorders
National Institute of Health


Deaf/Blind, hearing and vision information:

Emergency Preparedness for /people with hearing loss:


Emergency Information Monroe County Text 911 Monroe County: https://

Become a “Friend” of Monroe County to receive text messages via Facebook in the event of an emergency:

Become a follower” on Twitter to receive emergency text messages from Monroe County on Twitter

Hearing Loops: Websites that discusses induction loops, information regarding training  installers and purchasing systems:

Let’s Loop America:

Getting in the Hearing Loop”: HLAA National Information:

Hearing Loop Installer Certification:

Contacta Inc.: 332 Lakewood Blvd. Suite 400 Holland, MI 49424 T. 616.392.3400, E mail: [email protected]   Contacta Inc.

Listen Technologies: Listen Technologies Corporation
14912 Heritage Crest Way Bluffdale, Utah 84065-4818 Toll-Free: 1.800.330.0891

Hearing Loop Installers Local

Note some installers are “certified” others are not. Ask a hearing loop installer if they follow the international standard IEC 60118-4
note: some installers also install IR and FM systems and temporary Assistive Listening Systems.

AAA Sound Service and Low Voltage, LLC Mt. Read Blvd Rochester, NY 14611 US (585) 325-1080; (877) 871-3162

Applied Audio: Lou Calarese, 585 272 9280, 2 Townline Road Rochester, NY 14624 , [email protected]

Hearing Loops Unlimited  Donald Bataille, AIA Northeast Office 585-727-0408   [email protected] 

Employment and Work Related Information

Job Accommodation Network  “Jan” also see the ADA above
Information for those who are working and have a disability.

HLAA National:  Employment and Work Related Toolkit:

See also  Region 2 Local ADA information above.

Legal/Legislative Information:

Americans with Disability Act  (ADA) :

Government Employment Disability information:

State representatives

Social Networking sites:

Face Book Rochester Chapter: Join Face book and put HLAA Rochester NY in the search box and ask to become a friend.

Hearing Aid Forum(Hearing Tracker): Boards where people discuss hearing aids and cochlear implants

Say What Club: A Social site where people with hearing loss “get together”; topics are varied. This is an international group of people.  An application (online) is required.

Speech and Audiology:

American Speech-Language-Hearing Association (ASHA): Traditional professional society for speech-language pathologists and audiologists.

New York State Speech-Language-Hearing Association (NYSSLHA): State level professional society for ASHA.

American Auditory Society (AAS) Mostly research based.

Academy of Doctors of Audiology (ADA): formerly known as Academy of Dispensing Audiologists Primarily comprised of audiologists who dispense hearing aids.

Educational Audiologists Association (EAA) Professional society for audiologists who work in school settings.

Telephone Services: Relay/ CapTel / CaptionCall Services

NOTE: Sprint is the “regular” relay service and CapTel relay phone service for New York State (call anywhere), while Sorenson is the relay service provider for CaptionCall telephones

Sprint Relay Customer Service
Phone:1-800-676-3777 Voice/TTY or 800-676-4290 Sprint computer relay, text-to-text relay / CaptionCall relay or other relay service information

Relay New York direct access (provided by Sprint) to “regular” relay services such as V/TTY/ VCO or STS (speech to speech) or other relay services: dial: 711 (not used for CapTel, or CaptionCall services)

Captioned Telephones

CapTel captioned phones: There are a variety of models, including one that does not require Internet Service CapTel phone rep: Kassey Granger: 518-681-9445

CaptionCall, requires High Speed Internet: For more Information about Caption Call 1-877-557-2227 Caption. Relay phone service by Sorenson

Clarity Ensemble: Amplified Captioned Telephone NOTE: requires hi speed Internet service this phone is only available from third party vendors; shop for price.

Theater, Live (Captioned performances)

Theater Development Fund: Find Live performances that have assistive listening systems available in New York City.

CenterStage Theatre JCC Open Captions on some dates.
Jewish Community Center, 1200 Edgewood Ave in Brighton.
(585) 461-2000 x 0

GEVA Theatre 75 Woodbury Blvd, Rochester, NY 14607
Box Office: 585-232-Geva (4382)

Rochester Broadway Theatre League Box Office: (585) 222-5000 (auditorium Theatre) 885 E Main St, Rochester, NY 14605

NTID Performing Arts and RIT College of Liberal Arts
See NTID Event Calendars for exact time and other information

Theaters, Movie (Cinema): Service to help Locate movie theaters, that show captioned movies.


Sony Regal Theaters using captioning glasses. Read information, access information at the bottom of the http//

Veterans: Resources for veterans:

Hearing Aids for Veterans:

Hearing aid application for veterans: